Creating a strong record of success and maintaining positive relationships is among the ways core values gained from PRIMO Expedited Shipping Solutions. PRIMO’s network is able to handle the high-priority, urgent shipments and work across our team to determine whether capacity is available and take it on a case-by-case basis.
Unlike all other shipments, an expedited shipment, such as a LTL load that needs haste, requires a deeply personal touch. PRIMO’s account managers work diligently to understand the sensitivity of the shipment and identify whether expedited solution are available depending on the unique origin, destination, dimensions, and weight of every expedited load.
PRIMO also recognizes that expedited shipping solutions are regaled to a single industry, but rather may be necessary for virtually any industry in which an urgency exists. PRIMO’s team immediately sets to work to understand the various factors affecting the shipment and identifying costs associated with the expedited load and what to expect. Further, these functions are assisted by PRIMO’s:
Established network partnerships with LTL carriers across all primary markets.
Insight into the intensity of activity for every market, recognizing when and if an expedited shipping solution will be available for the client.
This proprietary system enabled real-time visibility of shipments and a streamlined approach to planning, execution, and monitoring of the supply chain. It played a vital role in reducing lead times and minimizing transportation costs.
Working with dispatching services and drivers to handle expedited cargo pickup at various sea, air or rail terminals.
Knowing what to expect across different terminal operators, including terminal-specific differences in pick-up/drop-off processes.
Expedited Shipping Services are provided on a case-by-case basis. Further, PRIMO work as true advocates for our customers, brining their expedited needs to the carriers and rebalancing loads to attempt to secure Expedited coverage as quickly as possible.
PRIMO works to resolve even the most difficult of deliveries arising from urgent needs. PRIMO can also to help with assessing whether supplementing loads via Parcel services may be useful while working to identify potential opportunities to speed the shipment toward its destination. This includes the following:
Monitoring expedited LTL rates based on the time of day, expectations, and availability of urgent coverage among carriers.
Following an email-based process for assessing Expedited shipping options.
Working with vetted carriers that have authority across all major and local terminals for air, rail and sea to reduce delays.
Access to a larger network of sprinter vans to handle expedited needs and when and if additional handling requirements, such as a liftgate, are necessary.
“PRIMO gets our needs, and when we had a shipment come through that our end-user couldn’t wait for, we knew that PRIMO was our best solution for finding quick and fast coverage in available LTL carrier networks. We appreciate that PRIMO is always in our corner, and even if Expedited was unavailable, we know that PRIMO would also consider upgrading the load to a FTL to avoid additional delays.”
