Research from Gartner, Inc. reveals a concerning trend in employee engagement. Less than one-third of employees report being engaged, enthusiastic, and energized by their work. Gartner defines engagement through three key aspects: employees feeling energized, finding purpose in their work, and feeling empowered to do valuable work.

Despite significant investments by organizations to engage their employees, around 70% of employees do not feel as engaged as they should and lack a meaningful connection to their jobs. This lack of engagement has a significant impact on business outcomes.

A June 2023 Gartner survey of nearly 3,500 employees indicates that those who feel energized and excited about their work are more likely to stay at their organization, go above and beyond in their roles, and contribute more effectively.

One of the primary issues affecting engagement is employee dissatisfaction with the follow-up after providing feedback on their employer and workplace experience. Only one-third of employees believe their organization will act on their feedback, while 46% wish their organization would do more to address their feedback.

To close this action gap and improve employee engagement, companies need to address three key challenges:

1. Solving the Right Problems: Instead of offering more solutions in response to employee feedback, HR should engage in active dialogue with employees to identify and reduce work-related friction, making their daily tasks easier while also providing necessary development opportunities.
2. Incomplete Efforts: Organizations have struggled to increase employee engagement, often due to managers’ roles in the process. Supporting managers in planning and executing engagement initiatives is crucial, helping them understand engagement data and co-creating action plans that require their commitment.

PRIMO confronts this industry-wide pain point with a team culture rooted in collaboration and structured for success, ensuring end-to-end visibility and unwavering support post-sale. This commitment to a supportive work environment not only enhances service delivery but also addresses the core need for employee engagement, ensuring that each team member feels valued and integral to the company’s mission.

Inspired by: https://www.mhlnews.com/labor-management/article/21276579/only-31-of-employees-are-engaged-by-their-work